Shipping Policy

Effective date: 23 July 2026

This Shipping Policy applies to orders placed at https://shopdailythings.com. We currently sell only to eligible addresses in the United States, United Kingdom, Australia, New Zealand, Canada, and Germany.

1. Shipping Availability

A shipping method must be available at checkout for us to accept an order. Product availability can vary by country because suppliers, warehouses, carriers, import rules, product standards, and return arrangements differ.

PO boxes, military addresses, remote regions, islands, and restricted postal codes may not be supported for every product.

2. Fulfilment Model

We use third-party suppliers and fulfilment partners, including platforms such as Syncee, TopDawg, and CJdropshipping.

Products can be stored, packed, and shipped directly from different suppliers or warehouses. Items in the same order may arrive separately, on different dates, and with separate tracking numbers. The sender name or return address shown on a parcel can be a supplier or fulfilment facility.

Shop Daily Things remains the customer-facing seller. Supplier rules do not reduce mandatory customer rights.

3. Processing and Delivery Estimates

Processing time is the period required to verify payment and inventory, prepare the order, and hand it to a carrier. Transit time begins after carrier acceptance.

The delivery estimate displayed on the product page or at checkout is product-specific and depends on the supplier, warehouse, destination, carrier, customs clearance, holidays, weather, and other operational factors.

Delivery estimates are not guaranteed dates unless we expressly state otherwise. Do not rely on an estimate for a fixed event or deadline without allowing extra time.

For United States orders, we will ship within the stated period or handle delays and refunds as required by applicable law. For United Kingdom and German orders, goods will be delivered within the agreed period or, where no different period is agreed, within the period required by applicable law.

4. Shipping Charges

Available shipping methods and charges are displayed at checkout. Free-shipping offers apply only where shown and can be subject to product, destination, or order-value conditions.

Expedited carrier service does not necessarily reduce supplier processing or customs-clearance time.

5. Tracking

Tracking is provided when available. Tracking can take up to 72 hours to update after a label is created.

A label-created status does not always mean that the carrier has physically received the parcel.

6. Taxes, Duties, and Import Charges

Checkout will indicate whether applicable taxes and import charges are included.

Where charges are not collected at checkout, the recipient may need to pay import VAT, GST, customs duty, brokerage, carrier collection, or government charges before delivery, subject to applicable law.

Customers will not be charged an undisclosed fee that we are legally required to include or disclose before purchase.

7. Address Accuracy

Provide a complete and accurate name, address, postal code, email address, and telephone number. Carriers or customs authorities may require the telephone number.

Contact us immediately if an address is incorrect. Changes are not guaranteed after warehouse or supplier processing begins. Reasonable reshipping, return, storage, or address-correction costs caused by customer-provided incorrect information may be charged where permitted by law.

8. Delays, Inventory Changes, and Unavailable Items

Supplier inventory can change before all systems synchronise. If an item becomes unavailable, we may cancel and refund the affected item or offer a substitute only with the customer's agreement.

If we cannot ship or deliver within the promised or legally required period, we will provide a revised estimate and a cancellation or refund option where required. Store credit will be offered only as an optional alternative to a monetary refund.

9. Customs Delays and Refused Parcels

Customs authorities can inspect or delay international parcels. We do not control customs processing.

If a customer refuses delivery or does not pay properly disclosed import charges, we may deduct permitted return, storage, customs, or carrier costs from any refund after the parcel is returned and inspected. No deduction will be made where prohibited by law.

10. Lost, Damaged, Incomplete, or Incorrect Deliveries

Contact support@shopdailythings.com promptly if:

• tracking does not update for an unreasonable period;
• a parcel is lost or marked delivered but cannot be located;
• an item arrives damaged;
• an item is missing from the parcel; or
• the wrong item was delivered.

Include the order number and available evidence. Keep the product, packaging, shipping label, and photographs until the claim is resolved.

We may investigate with the supplier or carrier. We will provide a remedy when required by the investigation outcome or applicable law.

11. Risk of Loss

Risk remains with us until the goods are delivered to the customer or a person designated by the customer, except where applicable law provides otherwise or the customer independently appoints a carrier not offered by us.

12. Contact

Email: support@shopdailythings.com

Business address: BLOCK-I, GALI NO-15, HOUSE NO-1387, SANGAM VIHAR, NEW DELHI-110062, INDIA.

Telephone: [INSERT CUSTOMER-SERVICE PHONE NUMBER]